Effective Date: 05/2025

At Mango Aesthetics, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and communications, including SMS messaging under A2P 10DLC compliance.

1. Information We Collect
We collect the following types of information:
A. Personal Identifiable Information (PII)
When you book an appointment, fill out a form, or communicate with us, we may collect:
    •    Full name
    •    Date of birth
    •    Email address
    •    Phone number
    •    Mailing address
    •    Payment information
    •    Health-related information relevant to your treatment
B. Health Information (Protected Health Information – PHI)
For medical services, we may collect health history, treatment plans, clinical notes, photographs, and other data related to your care, in accordance with HIPAA regulations.
C. Technical and Usage Information
We may automatically collect:
    •    IP address
    •    Browser type
    •    Device identifiers
    •    Pages visited and usage patterns
    •    Cookies and similar tracking technologies (see “Cookies” below)

2. How We Use Your Information
We use your information to:
    •    Provide and manage your aesthetic treatments
    •    Communicate appointment reminders and updates
    •    Send marketing offers via SMS or email (with consent)
    •    Comply with legal and regulatory requirements
    •    Enhance the functionality and performance of our website

3. How We Protect Your Information
We use industry-standard administrative, technical, and physical safeguards to protect your data, including:
    •    Encrypted transmission (SSL/TLS)
    •    Secure servers and access controls
    •    HIPAA-compliant electronic medical records (EMR) systems
    •    Staff training on data privacy and security

4. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with:
    •    Third-party service providers (e.g., payment processors, booking platforms, email/SMS communication platforms)
    •    Medical providers or specialists (only with your consent or as required for your care)
    •    Legal or regulatory authorities, as required by law
All third-party vendors are contractually required to maintain data security and comply with relevant privacy laws, including HIPAA when applicable.

5. SMS & A2P 10DLC Messaging Compliance
By providing your mobile number, you consent to receive appointment reminders, updates, and promotional messages via SMS.
Message frequency may vary.
Message and data rates may apply.
To opt out, reply STOP at any time. For assistance, reply HELP.
We follow A2P 10DLC requirements including:
    •    Obtaining your explicit consent before sending messages
    •    Maintaining opt-in and opt-out mechanisms
    •    Registering our campaign and number with The Campaign Registry

6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, track website analytics, and personalize content.
You can control cookie settings through your browser. Disabling cookies may affect site functionality.

7. Your Rights and Choices
Depending on your jurisdiction (e.g., CCPA in California or GDPR in Europe), you may have rights to:
    •    Access or correct your personal data
    •    Request deletion of your data
    •    Opt out of marketing communications
    •    Request a copy of the data we hold about you
To exercise these rights, please contact us at mangoaestheticsco.com (http://mangoaestheticsco.com/)

8. Data Retention
We retain your information only as long as necessary:
    •    For treatment and follow-up care
    •    To comply with legal and regulatory obligations
    •    For legitimate business interests

9. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies.

10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a new “Effective Date.” Your continued use of the site constitutes acceptance of any changes.

11. Contact Us
If you have questions or concerns about this policy or your data, please contact:
Mango Aesthetics
114 w 20th street Norfolk Va, 23517
Email:mangoaestheticsco@gmail.com 
Phone: 7579960186